Shipping policy

Shipping Policy

Effective date: January 1, 2026

This Shipping Policy explains how SimpleMeter LLC ("Simple Meter," "we," "us," or "our") processes and ships orders placed at simplemeter.com. By placing an order, you agree to the terms below.

Order processing

We process orders within 5–7 business days (Monday–Friday, excluding holidays) after your order is placed and payment is confirmed. You will receive a confirmation email when you order and a second email with tracking once your order ships. Orders placed on weekends or holidays are processed the next business day.

Shipping destinations

We currently ship within the United States. If you need shipping to a location not listed at checkout, contact us at Support@SimpleMeter.com before ordering.

Shipping methods, rates, and delivery times

We ship via [USPS / UPS / FedEx]. Available options and exact costs are calculated and shown at checkout based on your address and order. Estimated transit times after processing:

Method Estimated delivery (after processing) Cost
Standard 3–7 business days Calculated at checkout
Expedited 2–3 business days Calculated at checkout

Free standard shipping applies to orders over $50. Delivery estimates are provided by the carrier and are not guaranteed.

Pre-orders

Some products are offered on a pre-order basis. For pre-ordered items, the estimated ship date is shown on the product page and in your confirmation. Pre-order items ship as soon as they are available; if an order contains both in-stock and pre-order items, we may ship them separately or hold the order until all items are ready — the product page will indicate which. If an estimated ship date changes materially, we will notify you and you may cancel the pre-order for a refund before it ships.

Order tracking

Once your order ships, we will email you a tracking number. Please allow up to 24–48 hours for tracking to update after you receive it.

Shipping delays

Occasionally shipments are delayed due to carrier issues, weather, high volume, or events outside our control. We are not responsible for carrier delays once an order has shipped, but we will help you follow up with the carrier where we can.

Incorrect addresses and undeliverable packages

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect or incomplete address provided by you. If a package is returned to us as undeliverable, we will contact you to arrange reshipment; additional shipping charges may apply.

Lost or damaged shipments

If your order arrives damaged, or tracking indicates delivery but you have not received it, contact us at Support@SimpleMeter.com within [7 days] of the delivery date. We will work with you and the carrier to resolve the issue, including replacement where appropriate. See our Refund/Return Policy for more.

Questions

Simple Meter
Email: Support@SimpleMeter.com